VROOR Privacy Policy
Yong Yi Leasing Co., Ltd. (hereinafter referred to as “VROOR” or “the Company”) is a duly incorporated company authorised by the competent authorities in Taiwan to operate a passenger vehicle rental business in accordance with applicable laws and regulations.In the course of providing vehicle rental, subscription, and related services, the Company may collect, process, and use personal data. This Privacy Policy is established in accordance with the Personal Data Protection Act and other relevant laws and regulations of Taiwan.This Policy applies to the official VROOR website (https://www.vroorent.com) and all services provided by the Company, including but not limited to VROOR Business, VROOR Flex, and VROOR Select.
Article 1 | Legal Basis for the Collection of Personal DataWe collect personal data based on one or more of the following legal grounds:
- The existence of a contractual relationship or pre-contractual relationship with the data subject
- Compliance with statutory obligations (including rental business regulations, insurance requirements, and vehicle registration verification)
- Protection of legitimate interests or public interests
- The explicit consent of the data subject
Article 2 | Categories of Personal Data CollectedIn accordance with rental industry practices and legal requirements, we may collect the following categories of personal data:
1. Identification Information
- Full name
- National ID number or passport number
- Date of birth
- Driver’s licence type, licence number, and validity period
2. Contact and Transaction Information
- Telephone number, email address, and mailing address
- Payment information, billing details, and transaction records
3. Performance and Risk Management Information
- Rental period and vehicle usage records
- Traffic accidents, violations, and insurance claim information
4. Technical Information
- IP address
- Cookies
- Device information and browsing activity
Article 3 | Purpose of Personal Data CollectionPersonal data will only be used for the following purposes:
- Performance and administration of passenger vehicle rental agreements
- Identity verification, driver’s licence validation, and risk management
- Insurance arrangements, accident handling, and claims processing
- Customer communication, customer support, and complaint handling
- Compliance with applicable laws and lawful requests from competent authorities
Article 4 | Period, Region, Recipients, and Methods of Use
Retention PeriodPersonal data will be retained for the duration of the contractual relationship and any legally required retention period.
RegionPersonal data will primarily be processed within Taiwan. Cross-border processing may occur when necessary and in compliance with applicable laws.
RecipientsPersonal data may be shared with:
- Insurance companies
- Payment service providers
- Information system service providers
- Competent authorities authorised by law
Method of ProcessingPersonal data may be processed by automated or non-automated means within a reasonable and lawful scope.
Article 5 | Rights of Data SubjectsIn accordance with Article 3 of the Personal Data Protection Act of Taiwan, data subjects have the right to:
- Request inquiry or review of their personal data
- Request a copy of their personal data
- Request supplementation or correction
- Request cessation of collection, processing, or use
- Request deletion
Requests regarding personal data may be submitted to the Company through our official contact channels.
Article 6 | Data SecurityWe implement appropriate technical and organisational security measures proportionate to the scale and risk level of our rental operations to prevent unauthorised access, disclosure, alteration, or destruction of personal data.
Legal Basis- Articles 5, 8, 19, and 20 of the Personal Data Protection Act of Taiwan
- Regulations Governing the Automobile Transportation Industry of Taiwan (including obligations to verify lessee identity and driver’s licence validity)
Article 1 | Legal Basis for the Collection of Personal DataWe collect personal data based on one or more of the following legal grounds:
- The existence of a contractual relationship or pre-contractual relationship with the data subject
- Compliance with statutory obligations (including rental business regulations, insurance requirements, and vehicle registration verification)
- Protection of legitimate interests or public interests
- The explicit consent of the data subject
Article 2 | Categories of Personal Data CollectedIn accordance with rental industry practices and legal requirements, we may collect the following categories of personal data:
1. Identification Information
- Full name
- National ID number or passport number
- Date of birth
- Driver’s licence type, licence number, and validity period
2. Contact and Transaction Information
- Telephone number, email address, and mailing address
- Payment information, billing details, and transaction records
3. Performance and Risk Management Information
- Rental period and vehicle usage records
- Traffic accidents, violations, and insurance claim information
4. Technical Information
- IP address
- Cookies
- Device information and browsing activity
Article 3 | Purpose of Personal Data CollectionPersonal data will only be used for the following purposes:
- Performance and administration of passenger vehicle rental agreements
- Identity verification, driver’s licence validation, and risk management
- Insurance arrangements, accident handling, and claims processing
- Customer communication, customer support, and complaint handling
- Compliance with applicable laws and lawful requests from competent authorities
Article 4 | Period, Region, Recipients, and Methods of Use
Retention PeriodPersonal data will be retained for the duration of the contractual relationship and any legally required retention period.
RegionPersonal data will primarily be processed within Taiwan. Cross-border processing may occur when necessary and in compliance with applicable laws.
RecipientsPersonal data may be shared with:
- Insurance companies
- Payment service providers
- Information system service providers
- Competent authorities authorised by law
Method of ProcessingPersonal data may be processed by automated or non-automated means within a reasonable and lawful scope.
Article 5 | Rights of Data SubjectsIn accordance with Article 3 of the Personal Data Protection Act of Taiwan, data subjects have the right to:
- Request inquiry or review of their personal data
- Request a copy of their personal data
- Request supplementation or correction
- Request cessation of collection, processing, or use
- Request deletion
Requests regarding personal data may be submitted to the Company through our official contact channels.
Article 6 | Data SecurityWe implement appropriate technical and organisational security measures proportionate to the scale and risk level of our rental operations to prevent unauthorised access, disclosure, alteration, or destruction of personal data.
Legal Basis- Articles 5, 8, 19, and 20 of the Personal Data Protection Act of Taiwan
- Regulations Governing the Automobile Transportation Industry of Taiwan (including obligations to verify lessee identity and driver’s licence validity)
Drive Different. Live Your Style.
Driving is a lifestyle, a rhythm, an expression of who you are. VROOR exists to offer mobility experiences that honour individuality, deliver clarity, and elevate every journey with style.
Driving is a lifestyle, a rhythm, an expression of who you are. VROOR exists to offer mobility experiences that honour individuality, deliver clarity, and elevate every journey with style.
